Open on-campus positions

Marketing, Social, & Multimedia Associate

• Position Title: Marketing, Social, & Multimedia Associate
• Organization: Indiana University Fort Wayne
• Department/Office: Enrollment Management
• Hourly Wage: $10.15
• Average Hours/Week: 10-12 hours per week
• Supervised By: Assistant Director for Marketing and Communications
• General Purpose: Creating multimedia presentations and developing content management strategy to maintain a social media presence for IU Fort Wayne and the department. This position will provide you with the opportunity to gain experience working and collaborating with others in a professional environment.

Essential Duties and Responsibilities:

• Serve as creative consultant to the department of Enrollment Management by managing social media outlets and content development (i.e., Facebook, Twitter, and Instagram).
• Create and integrate multimedia content throughout social media strategy, including photo and video production.
• Integrate appropriate social media and multimedia products into existing website presence. Assist with the review, enhancement, and development of the campus website and unit pages.
• Develop and integrate content management strategy and content calendar into overall instructional guide for social media management incorporating best practices to market services.
• Maintain and update content (photos, videos, status posts, etc.) on all social media outlets while building social media fan/follower base from target populations (students, employers, faculty/staff, etc.).
• Design and deliver updates on social media management to campus staff including: analytics/evaluation of effective content, proposals for enhancing current social media strategy and/or adopting new outlets, and overall creative recommendations for future management of social media as part of the overall departmental strategy.

In this position you will be expected to maintain confidentiality in regard to student records.

Required Qualifications:

• Camera/Video production and editing experience
• Familiar with popular & relevant social media sites & trends
• Can effectively create or maintain long-term social media campaigns
• Experience with public speaking and multi-media presentations.

Desired Minimum Qualifications:

• Education and Experience: All IU Fort Wayne majors are welcome to apply
• Knowledge, Skills, and Abilities: Effective communication skills & experience with public speaking. Experience using audio, video and photo editing software (Adobe Premiere and Adobe Photoshop software experience preferred)

Student Office Support Associate

• Position Title: Student Office Support Associate
• Department/Office: Enrollment Management
• Organization: Indiana University Fort Wayne
• Hourly Wage: $10.15
• Average Hours/Week: 10-20 hours per week 

General Purpose:

Under the supervision and guidance of the director, our student office support associates are an integral part of IU Fort Wayne enrollment management operations. Student office support associates provide excellent customer service and contribute to the success of the department through welcoming all guests and connecting them with the most appropriate resources, while providing general office support services and aiding with student focused initiatives. This position will provide you with the opportunity to gain experience working and collaborating with others in a professional environment.

Essential Duties and Responsibilities:

Providing a workplace that fosters and challenges its student staff to learn in line with these outcomes will ideally enhance the college experience of each student. We aim to provide guidance in developing these outcomes that are transferable after the college experience. Below is a summary of the job duties/ responsibilities for the Student Office Support position.

• 50% Respond to in-person and phone guests by answering general questions from students, faculty, staff, and community members; direct guests/calls to appropriate staff; check and respond to emails in the departmental account
• 20% Support photocopying, mailings, distribution of marketing materials, fliers and e-communication for enrollment operations and special events and programs; organize and update departmental files.
• 10% Assist with the creation and stocking of marketing materials for department and events.
• 10% Develop and maintain the departmental and student employee manual; maintain, revise and develop new departmental operational resources.
• 5% Assist department staff with general administrative duties including information requests from staff, community and campus partners.
• 5% Complete additional duties as assigned.

In this position you will be expected to maintain confidentiality in regard to student records.

Desired Minimum Qualifications:

• Education and Experience:  All IU Fort Wayne majors are welcome to apply; preference will be given to those with an academic or career interest in research or professional management.
• Experience in organization of materials, general office and research practices; strong written and oral communication skills.
• Working knowledge of IU Fort Wayne community and needs, including students, faculty, staff, administration, and partners.
• Skill in verbal and written communication skills, including the ability to analyze audience and tailor communication appropriately.
• Proficient in Microsoft Word, Excel, PowerPoint, and web-based applications; ability to learn new technology and software programs as required.
• Ability to collaborate and participate effectively within a team.
• Ability to think creatively about sharing information and developing ideas for improvement.
• Ability to research questions, seek out resources, and gather information.
• Ability to handle multiple tasks simultaneously and work independently.
• The ability to listen, write, and speak effectively.
• The ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed.
• The ability to find solutions to problems using creativity, reasoning, and past experiences along with available information and resources to create solutions.
• The ability to design, plan, organize, and implement projects and tasks within a specific timeframe.
• The ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
• The ability to demonstrate a sensitivity and awareness to other people and cultures. The ability to relate to your co-workers, inspire others to participate.
• The ability to maintain a productive climate and confidently motivate, mobilize, or coach other employees.